Privacy Policy

1. Who We Are

withArijit is an AI education platform operated by oStaran Edu Pvt Ltd, a company incorporated in India. Our registered address is Mumbai, Maharashtra, India. This Privacy Policy applies to all services offered at www.ostaran.com, www.witharijit.com, and www.aiwitharijit.com (collectively, "the Platform").

For any privacy-related queries, contact us at: ai@witharijit.com

2. Information We Collect

We collect the following categories of personal information:

• Identity data: Full name, date of birth (optional)
• Contact data: Email address, mobile number, WhatsApp number
• Payment data: Transaction ID, amount paid, payment method. We do not store card numbers or CVV — all payment processing is handled by Razorpay.
• Usage data: Pages visited, course progress, session attendance, device type, IP address, browser type
• Communications: Emails and WhatsApp messages exchanged with our support team
• Referral data: Partner/referral codes used during registration

3. How We Use Your Information

We use your personal information for the following purposes:

• Creating and managing your student account
• Delivering course content, live sessions, and study materials
• Processing payments and issuing GST invoices
• Sending session reminders, course updates, and announcements via email and WhatsApp
• Issuing AI certification and course completion certificates
• Providing customer support and responding to queries
• Tracking referrals and calculating partner commissions
• Improving our platform, content, and services
• Complying with legal obligations under Indian law

4. Legal Basis for Processing

We process your data on the following lawful bases under applicable Indian data protection law:

• Contractual necessity: To fulfil the course enrolment agreement
• Legitimate interests: Platform improvement, fraud prevention, security
• Legal obligation: GST compliance, financial record-keeping
• Consent: For marketing communications (you may withdraw consent at any time)

5. Data Sharing and Disclosure

We do not sell your personal data. We share your data only in the following circumstances:

• Razorpay: Payment processing (PCI-DSS compliant)
• AiSensy / WhatsApp Business API: Session reminders and course communications
• Email providers (Hostinger/Brevo): Transactional and marketing emails
• Supabase: Secure cloud database hosting (your data is stored in encrypted form)
• Partners/Referrers: We share only aggregate data (e.g., number of enrolments) with our partner network — never your personal details without your consent
• Legal authorities: When required by law, court order, or government authority

6. Data Retention

We retain your personal data for as long as your account is active and for up to 7 years after account closure for financial and legal compliance purposes. You may request deletion of your account data (subject to legal retention requirements) by emailing us.

7. Your Rights

You have the right to:

• Access a copy of your personal data
• Correct inaccurate data
• Request deletion of your data (right to erasure)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at ai@witharijit.com. We will respond within 30 days.

8. Cookies

We use essential cookies for session management and authentication. We use analytics cookies (anonymised) to understand platform usage. You can disable non-essential cookies in your browser settings without affecting core platform functionality.

9. Security

We implement industry-standard security measures including HTTPS/TLS encryption, access controls, and secure cloud infrastructure. Payment data is handled entirely by Razorpay and is never stored on our servers. In the event of a data breach, we will notify affected users within 72 hours.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy concerns or to exercise your rights, please contact: